Privacy Policy

Last updated: 08/09/2025

At Playa Mexican (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website playamexican.com.au and related services.

1. Information We Collect

We may collect:

  • Personal information: name, email address, phone number, and any details you provide through contact forms, bookings, or account creation.
  • Payment details: if you make purchases through our site, processed securely by our payment partners.
  • Usage information: IP address, browser type, device info, and site activity (through cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Provide products, services, and customer support.
  • Process payments and manage orders.
  • Improve our website, marketing, and customer experience.
  • Send updates, promotions, or important service messages (you can opt out at any time).

3. Sharing Your Information

We will never sell your personal information. We may share it with:

  • Trusted service providers (e.g., payment processors, IT support, marketing tools).
  • Legal authorities if required by law.

4. Cookies & Tracking

We use cookies to:

  • Improve your browsing experience.
  • Analyse website traffic and performance.
  • Provide personalised content and ads.

You can disable cookies through your browser settings, though this may affect functionality.

5. Data Storage & Security

  • Your data is stored securely in line with Australian Privacy Principles.
  • We take reasonable steps to prevent unauthorised access, modification, or disclosure.
  • Online transactions are encrypted and handled by trusted third-party providers.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal information.
  • Correct or update your details.
  • Request deletion of your information (subject to legal and contractual obligations).
  • Opt out of marketing communications at any time.

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Playa Mexican

Email: info@playamexican.com.au

Address: Seanna Residences Building, Bokarina Boulevard, Bokarina, QLD, 4575